PPT97: PowerPoint Substitutes Incorrect Fonts For Formatted Characters

ID: Q225058

The information in this article applies to:

SYMPTOMS

When you open a PowerPoint for Windows 95, version 7.0 presentation in PowerPoint 97, you may notice your formatted characters have been substituted with different, incorrect fonts. The text will appear incorrectly.

For example, with the ZapfDingbats font, checkmarks will become boxes, or the number four.


CAUSE

A PowerPoint for Windows 95, version 7.0 presentation that contains ZapfDingbats printer font characters (from a PostScript printer) will substitute Monotype Sorts if a PostScript printer is not present. In PowerPoint 97, when a presentation containing ZapfDingbats printer font characters is opened, PowerPoint 97 may substitute another random symbol font instead of Monotype Sorts if a PostScript printer is not present, which may cause the ZapfDingbats characters to display incorrectly.


WORKAROUND

To workaround this problem, use one of the following methods.

Method 1: Replace Fonts

For more information about Replacing Fonts, click the Office Assistant, type "how do I replace fonts," click Search, and then click to view "Replace fonts throughout a presentation."

NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Microsoft Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:
Q120802 Office: How to Add/Remove a Single Office Program or Component

Method 2: Install a Postscript Printer

To install new print drivers, point to Settings on the Windows Start menu, and click Printers. Double-click the Add Printer icon, and follow the onscreen instructions given by the wizard to install a Postscript printer.


STATUS

Microsoft has confirmed this to be a problem in Microsoft PowerPoint 97 for Windows.

Additional query words: missing blocks boxes squares 


Keywords          : kbdta kbFont 
Version           : WINDOWS:97
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: April 13, 1999