PPT97: Presentation Conference Command Unavailable

ID: Q190403

The information in this article applies to:

Microsoft PowerPoint 97 for Windows

SYMPTOMS

When you click the Tools menu in PowerPoint, the Presentation Conferencing command may be unavailable (dimmed).

CAUSE

This problem may occur if the following conditions are true:

TCP/IP is not installed on your computer.

-or-

You are running a shared version of Windows 95.

-or-

TCP/IP is installed or configured incorrectly on your computer.

RESOLUTION

To correct this problem, use any of the following methods:

Install TCP/IP if it is not installed.
Install a local copy of Windows 95.
Reconfigure your TCP/IP configuration.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

For additional information, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE-ID: Q189647
   TITLE     : PPT97: Presentation Conference Troubleshooting Guide

   ARTICLE-ID: Q189699
   TITLE     : PPT97: Presentation Conference Fails with Errors

Additional query words: 8.00 ppt97 powerpnt unavailable novell items lists nt 3.51 grayed protocol select

Keywords          : kbnetwork kbconf kbbuglist
Version           : WINDOWS:97
Platform          : WINDOWS
Hardware          : x86
Issue type        : kbbug
Solution Type     : kbnofix

Last Reviewed: November 22, 1998