ID: Q152812
You cannot permanently set the Feed From option in the Envelopes And Labels feature (Tools menu).
The Feed From option is restored to the default each time you quit Word.
To work around this problem, after you restart Word, change the Feed From option to the desired setting before you print envelopes using the Envelopes And Labels feature.
For additional information, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q168412
TITLE : WD: UseEnvFeeder Argument of ToolsCreateEnvelope Fails
Microsoft has confirmed this to be a problem in the products listed above. This problem was corrected in Microsoft Word 97 SR-1.
For additional information about SR-1, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q172475
TITLE : OFF97: How to Obtain and Install MS Office 97 SR-1
Additional query words: SR1 release1 8.0 8.00 tray
Keywords : kbenv kbprint kbtool kbenvelope word8
Version : WINDOWS:7.0,7.0a
Platform : WINDOWS
Issue type : kbbug
Solution Type : kbfix
Last Reviewed: November 6, 1998