WD: Page Setup Not Available on File Menu

ID: Q146645

The information in this article applies to:

Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
Microsoft Word for Windows 95, versions 7.0, 7.0a
Microsoft Word for the Macintosh, versions 5.0, 5.1, 5.1a
Microsoft Word for the Macintosh, versions 6.0, 6.0.1, 6.0.1a
Microsoft Word for Windows NT, version 6.0

SYMPTOMS

The Page Setup command (Document Layout command in Word for the Macintosh) on the File menu is not available.

CAUSE

By design, the Page Setup command is not available when any of the following conditions are true:

1. You do not have a printer driver selected in the Chooser (Macintosh)

   or the Control Panel (Windows).

2. The installed printer driver is damaged or corrupted.

3. The insertion point is inside a frame. Frames cannot span multiple

   pages.

4. The document is locked for annotations. With the exception of

   annotations, you cannot make changes to the document.

5. The document is protected for forms. With the exception of completing

   an online form, you cannot make changes to the document. (Forms and
   forms protection are not available in Word for the Macintosh versions
   5.0 and 5.1.)

6. The insertion point is inside a text box or callout. The text box

   and callout are objects that do not have page properties. (These
   drawing objects are not available in Word for the Macintosh version
   5.0 and 5.1; however, the Page Setup command is not available when
   you create a Microsoft Draw object.)

7. You are in-place editing in the Equation Editor or WordArt. Equation

   Editor and WordArt do not have page properties.

WORKAROUND

To work around this problem, use the appropriate method for your situation.

1. Select a printer driver.

2. Remove and reinstall the printer driver.

3. Move the insertion point outside of the frame.

4 and 5. Unprotect the document.

6. Move the insertion point outside of the textbox or callout.

7. Close WordArt or Equation Editor.

Additional query words: disabled unavailable grey gray dim dimmed greyed grayed can't cannot

Keywords          : kbprint kbui wordnt word8 winword ntword macword word7 word95 kbformat 
Version           : WINDOWS:6.0,6.0a,6.0c,7.0,7.0a;MACINTOSH:5.0,5.1,5.1a,6.0,6.0.1,6.0.1a
Platform          : MACINTOSH WINDOWS
Issue type        : kbprb

Last Reviewed: January 21, 1999