WD: Setup Questions and Answers

ID: Q105774


The information in this article applies to:


SUMMARY

This article questions and answers about Setup for Word for Windows.


MORE INFORMATION

  1. Q. How can I easily remove all or parts of the Word program?

    A. Word Setup has a maintenance mode that you can use to add and remove Word components. After you originally install Word, Setup runs in maintenance mode. If you want to remove the entire Word program from your hard disk, choose the Remove All button. Setup removes the Word program and icons in Program Manager, but it does not remove the Word directory or the icon group.

    To add or remove certain components, choose the Add/Remove button. When you clear the check box for a Word component, Setup removes it from your current installation. Whenever you clear a check box, Setup displays the following message before it continues: "You have chosen to remove <N> component(s). Are you sure you want to remove it?"

    In the Maintenance Mode dialog box, you should clear only the check boxes for the components you want to remove. If you leave an item selected that's already installed, Setup will not reinstall it (so the process won't take too long).


  2. Q. Word for Windows Setup stops before it is finished. How do I prevent this from happening?

    A. The Word Setup program may stop when it encounters conflicts with your system configuration. Use the following steps to successfully install Word:

    1. In your CONFIG.SYS and AUTOEXEC.BAT files, include only the devices or drivers necessary to run Windows and your computer. Remove any third-party shell programs such as the PC Tools shell or Norton Desktop. Refer to your Windows documentation for more information on configuring your system.


    2. In Windows, close all other applications, including virus- checking software and screen savers, before you run Word Setup.


    3. Make sure the PATH statement in your AUTOEXEC.BAT file includes the complete path to your Windows directory, including the drive letter. For example, if C:\WINDOWS is your Windows directory, your path statement must include the following:
      path=c:\windows
      IMPORTANT: If you change the PATH statement, restart your computer so the change can take effect.


    4. If you are running Windows in 386 enhanced mode and the above steps do not help, start Windows in standard mode by typing WIN/S at the MS-DOS command prompt, and then run Word Setup.


    5. If you use the MS-DOS SUBST command to substitute a drive letter for the path to your SHARE.EXE file, Word Setup cannot find SHARE, even if it loads successfully from the MS- DOS command prompt and is already running on your computer. If this happens, remove the SUBST command from your AUTOEXEC.BAT file and restart your computer.


    6. Word for Windows requires SHARE.EXE to run. If Setup hangs or instructs you to install SHARE, add the following line to your AUTOEXEC.BAT file and then restart your computer so the change can take effect
      <path>\share.exe /L:500 /F:5100
      where <path> is the drive and directory where the SHARE.EXE file is located (usually the MS-DOS directory).




  3. Q. What's the difference between the Typical and Complete/Custom Setup options?

    A. You can use the Complete/Custom option to install the entire Word package or to select certain Setup options. The Typical option installs all Word components except the following:



  4. Q. Can I install Word 6.0 over my installation of Word version 1.x or 2.x for Windows?

    A. Word 6.0 is designed to install over Word 1.x or 2.x files. However, to avoid any potential naming conflicts among templates and text files, you may want to install Word 6.0 in a new directory. You should also install Word 6.0 in a different directory if you want to retain your previous version of Word.


  5. Q. How much hard disk space do I need to install Word 6.0?

    A. The Word Setup program offers several installation options with different disk space requirements.

    Make sure you have enough disk space for the type of installation you want to do before running Setup. To see precisely how much disk space you need, run Setup and select the options you want to install. Setup lists the disk space requirements in the bottom of the Setup dialog box.


  6. Q. How do I set up Word 6.0 for shared use on a network?

    A. Setting up Word on network workstations is a two-step process. First, install Word on the network file server using the new /A Administrator Setup switch. Then set up the workstations, either by installing Word on each workstation's hard disk or by setting up the workstations to run Word from the file server. If your network supports the universal naming convention (UNC), you can start the workstation setup using the UNC path. This eliminates future problems with incorrect network drive-letter designations. In addition, you can create custom scripts to set up the workstation "silently," without input from the user. For detailed network installation instructions, see Appendix B in the "Microsoft Word User's Guide."


  7. Q. How do I point to specific user directories when I set up Word 6.0 on a network?

    A. You can specify network user directories in the WINWORD6.INI file. For a full description of all the WINWORD6.INI settings, see the Word 6.0 README Help file. Use the following instructions to open the README Help file:

    1. Double-click the Help button on the Standard toolbar.


    2. Type README in the Search dialog box and then choose the Show Topics button.


    3. Choose the Go To button.


    4. Select the WINWORD6.INI Options jump text.




  8. Q. I think I may have a damaged Word for Windows disk. What should I do?

    A. It is rare for a Word disk to be defective. To determine whether your disks are damaged, use the following steps:

    1. First, determine whether your computer can read high-density disks. The disks supplied with your Word for Windows package are high density. Check the reference manual for your computer to determine whether your computer can read high- density disks. If not, you can order low-density disks using the coupon supplied with your Word package or by phoning Microsoft Sales Information Center at (800) 426-9400.


    2. Check your Word disks using the MS-DOS CHKDSK command. If the disk is not defective, CHKDSK reports no errors. If the disk is defective, CHKDSK reports that your computer cannot read the disk. If CHKDSK reports errors, call Microsoft Product Support Services at (425) 454-2030.




Additional query words: fast tips voice script msav q & a 6.0 winword word6 fasttips


Keywords          : kbsetup kbdta winword word6 
Version           : WINDOWS:6.0
Platform          : WINDOWS 
Issue type        : kbinfo 

Last Reviewed: July 1, 1999