WD: Supplemental Converter Not Listed in Files Of Type List

ID: Q193669

The information in this article applies to:

Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
Microsoft Word for Windows 95, versions 7.0, 7.0a

SYMPTOMS

After you install a supplemental converter, you may not see the name of a supplemental text converter in the List Files Of Type drop-down list (Microsoft Word 6.x) or the Files Of Type drop-down list (Microsoft Word 7.x) in the Open dialog box.

WORKAROUND

In order for Microsoft Word to recognize the new converter, follow these steps:

1. On the File menu, click Open.

2. In the "List Files of type" or "Files of type" list, click "All Files

   (*.*)."

3. Select the file that you are trying to open with the supplemental

   converter.

4. Click Open.

To save a file in a foreign format that is not listed after you install a supplemental converter, follow these steps:

1. Open a new blank document.

2. On the File Menu, click Save As.

3. In the "Save File as Type" or "Save as Type" drop-down list, click a

   foreign file format such as Text Only (*.txt).

4. Enter a name for the document and click Save.

5. Close the new document, and then re-open the document you just closed.

   This re-registers all of the installed text converters including any new
   converters.

6. Open the original file that you want to save in the new file format.

7. On the File menu, click Save As.

   You should now see the foreign format that you want to use in the "Save
   File as Type" or "Save as Type" list.

8. Click to select the file type and then click Save.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

For additional information about the conversion process, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE-ID: Q114801
   TITLE     : WD: Converter Will Not Automatically Install in Word

   ARTICLE-ID: Q112250
   TITLE     : Adding and Removing 6.0 Supplemental Conversion Files

   ARTICLE-ID: Q136385
   TITLE     : Supported Foreign File Formats in Word and Office 95

   ARTICLE-ID: Q107141
   TITLE     : Word 6.0 for Windows Supplemental File Conversions Disks

Additional query words: saveas

Keywords          : word6 word7 word95 
Version           : WINDOWS:6.0,6.0a,6.0c,7.0,7.0a
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: February 12, 1999