WD2000: Dragging Text from Web Page in Browser to Word Document May Corrupt System

ID: Q224735

The information in this article applies to:

Microsoft Word 2000

SYMPTOMS

When you drag text from a Web page in your Web browser to a Word document, your computer screen may not refresh correctly, the system may become unstable or stop responding (hang), or you may experience unwanted results.

CAUSE

This problem has been reported to occur with the following third-party video driver:

Number Nine Revolution 3D

RESOLUTION

To resolve this problem, contact Number Nine for an updated video driver.

Number Nine Visual Technology
18 Hartwell Avenue
Lexington, MA 02421-3141

Telephone: (781) 674-0009
Fax: (781) 869-7190

Web address: http://www.nine.com/

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

STATUS

This problem occurs when you use Microsoft Word 2000 and the video driver listed in the "Cause" section of this article.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:


Keywords          : kbdta wd2000 
Version           : WINDOWS:2000
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: June 4, 1999