DOCUMENT:Q176588 15-MAR-1999 [exchange] TITLE :XWEB: Content Advisor Error Occurs When Opening OWA Logon Page PRODUCT :Microsoft Exchange PROD/VER:5.0,5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Active Server Components, version 5.0 - Microsoft Outlook Web Access, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to use Microsoft Outlook Web Access (OWA) with Microsoft Internet Explorer (IE) version 3.x or 4.x with Content Advisor ratings enabled, the Logon page may not be accessed. The following error message may be displayed: Sorry! Content Advisor will not allow you to see this site. This page may contain some or all of the following: This page does not have a rating. If you still want to see this site, someone must type in the supervisor password. CAUSE ===== Content Advisor in Internet Explorer is intended to prevent viewing of unrated sites with offensive content. Since the OWA logon page is unrated, IE stops viewing of the page and presents the above dialog. WORKAROUND ========== To allow access to the OWA logon page, perform the following steps: 1. In IE 3.0x, open the View menu, click Options, and then click Security. In IE 4.0, open the View menu, click Internet Options, and then click Content. 2. Select Disable Ratings and type in the password. Alternatively, you can select Settings, then select the General tab and enable the following option: Users can see sites which have no rating Additional query words: secure parental controls ====================================================================== Keywords : Technology : kbOutlookSearch kbZNotKeyword6 kbExchangeSearch kbZNotKeyword2 kbOWASearch kbOWA550 kbExchangeActiveServComp500 Version : 5.0,5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.