DOCUMENT:Q179893 04-MAR-2002 [exchange] TITLE :XWEB: Forwarding Message Sends Message to All on BCC: Line PRODUCT :Microsoft Exchange PROD/VER::5.0,5.5 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook Web Access, version 5.5 - Microsoft Exchange Active Server Components, version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you are using Outlook Web Access version 5.5 and try to forward or reply to a message that has no recipients on the TO: line but does have recipients on the BCC: line, the following error message may appear: Failed to Send Message. The message will not be sent to the intended recipients but will be sent to everyone on the BCC: line. WORKAROUND ========== To avoid this behavior, add someone to the TO: line before forwarding the message. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Outlook Web Access, version 5.5, and Microsoft Exchange Active Server Components, version 5.0. We are researching this problem in Microsoft Exchange Active Server Components, version 5.0 and will post new information here in the Microsoft Knowledge Base as it becomes available. A supported fix for Microsoft Outlook Web Access, version 5.5 is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information. Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: xweb bcc ====================================================================== Keywords : kbusage Technology : kbOutlookSearch kbZNotKeyword6 kbExchangeSearch kbZNotKeyword2 kbOWASearch kbOWA550 kbExchangeActiveServComp500 Version : :5.0,5.5 Hardware : x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.