WD2000: Instant Access OCR, Word Proofreader Commands Unavailable

ID: Q211892

The information in this article applies to:

SYMPTOMS

If you install Microsoft Word 2000 on a system that had Xerox TextBridge Pro 96 and an earlier version of Word installed on it, OCR text scanning and Word proofreading functionality will no longer be available in Word.

NOTE: Instant Access OCR (OCR TextBridge) and Microsoft Word Proofreader menu commands are not available in Word.


WORKAROUND

Use Xerox TextBridge software to scan your files, and then save your files in a Microsoft Word 6.0 or Word 7.0 format. Open these files in Microsoft Word.


MORE INFORMATION

At the present time, the information provided below is the most current. Customers should check the Xerox Web site for newer bulletins:

http://www.xerox.com/xis/tbpro96win/tbpro96winsupport.htm

However, following the instructions will work for the current version of Microsoft Word.

Xerox has released a Technical Information Bulletin (TIB#245) relating to the compatibility of TextBridge Pro 96 with Microsoft Word 97 for Windows. The following is an excerpt from the Xerox Web site: 


   TextBridge Pro96 can create files that are FULLY COMPATIBLE with this
   new version of Microsoft Word 97. You simply must run TextBridge Pro96
   by itself (outside of MS Word) and save your files in a MS Word 6.0
   or 7.0 format. 



   Two features of TextBridge Pro96, Instant Access OCR and the Microsoft
   Word Proofreader, are NOT compatible with this new version of Microsoft
   Word. 



   Ensuring product compatibility and customer satisfaction are important
   to Xerox. To support our customers we will release a free solution for
   the Instant Access OCR problem. This will be downloadable from our web
   site within the next two months. In place of the Proofreader we suggest
   you use the TextBridge Training tool and/or the MS Word spellchecker to
   proofread your scanned documents. 



   If you would like to be automatically notified via email requesting
   notification of the availability of the MS Office 97/Instant Access OCR
   solution, send an email with the subject "TIB245 Request for
   Notification" to tib245@xis.xerox.com. This specific email address is
   for MSOffice97 compatibility notification only. If you need to send an
   email that needs a response, please visit either the Customer Support
   or Sales specific sections of www.textbridge.com.


You can obtain additional information from the Xerox Web site at the following Internet location:

http://www.xerox.com/xis/tbpro96win/tbpro96wintibsgroupd.htm#TIB245

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

Additional query words: 


Keywords          : kb3rdparty kbinterop 
Version           : WINDOWS:2000
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: May 13, 1999