WD2000: IPF in Gdi.exe When Opening, Printing, or Repaginating Large Document

ID: Q220460

The information in this article applies to:

Microsoft Word 2000
Microsoft Windows 98

SYMPTOMS

When you open, print, or repaginate a document or you scroll through a document using the Microsoft IntelliMouse wheel, the following error message appears:

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

When you click Details, the following message appears:

WINWORD caused an invalid page fault in GDI.EXE at 0005:00000136.

CAUSE

This problem occurs when the following are all true:

Your document uses fonts containing more than 1,024 glyphs (for example, the Tahoma font).

(A glyph is the displayed form of a character. It is an element of a font, namely an alphanumeric character, a special character, or a graphics element. By contrast to a character, the width and height, stroke width, and other metric sizes of a glyph are specified.)

(In general, the term font is used as a synonym for character set, and glyph for character.)

Your document contains 50,000 or more characters.

One of the following printers is configured as your default printer:

Any Hewlett-Packard LaserJet III series printer

RESOLUTION

To resolve this issue, install Windows 98 Service Pack 1 or Windows 98 Second Edition.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 98.

MORE INFORMATION

For additional information about Windows 98 Service Pack 1, please see the following article in the Microsoft Knowledge Base:

Q234437 Contents of the Windows 98 Consumer Service Pack CD-ROM

NOTE: Microsoft Windows 98 Service Pack 1 contains all of the updates that are included in Windows 98 Second Edition.

For additional information about Windows 98 Second Edition, please see the following article in the Microsoft Knowledge Base:

Q234762 Description of Windows 98 Second Edition

Additional query words:


Keywords          : kbdta wd2000 
Version           : WINDOWS:2000
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: July 23, 1999