WD2000: Default E-mail Signatures Do Not Appear When Using Office E-Mail

• Microsoft Word 2000

SYMPTOMS

When you create a default e-mail signature in Word 2000 and then click the E-mail button on the Standard toolbar, the default signature is not inserted into your e-mail message.

CAUSE

The e-mail signature is only inserted when you use Word as your e-mail editor when you create a new message in Outlook or the chosen e-mail client.

The E-mail button on the standard toolbar is referred to as Office E-mail. Office E-mail enables Office applications to send e-mail without switching to the e-mail client. When you click the E-mail button in an Office application, the body area of the message is the same as the Office application. E-mail signatures are not inserted.

For example, if you are in Microsoft Excel and click the E-mail button on the toolbar, the e-mail header appears and the body area of the message still shows a worksheet.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords          : kbdta wd2000 
Version           : WINDOWS:2000
Platform          : WINDOWS 
Issue type        : kbbug 

Last Reviewed: May 21, 1999