WD2000: Word Document Sent in E-mail Unreadable in Netscape Communicator 4.5

ID: Q220454

The information in this article applies to:

Microsoft Word 2000

SYMPTOMS

When you open an e-mail message sent from Microsoft Word 2000, the text may overlay and be unreadable.

NOTE: This problem occurs when the text of the e-mail message was created using the Contemporary Letter page design of the Letter Wizard in Word and opened in Netscape Communicator 4.5.

WORKAROUND

To prevent this problem from occurring, send the Word 2000 document as an attachment to an e-mail message. (On the File menu, point to Send To and then click Mail Recipient (as Attachment).)

Additional query words:


Keywords          : kbdta wd2000 
Version           : WINDOWS:2000
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: May 13, 1999