WD97: Error Message: “Wizard Cannot Use the Active Document

ID: Q197508

The information in this article applies to:

Microsoft Word 97 for Windows

SYMPTOMS

After you create a new document based on a template created with one of the following wizards

   Agenda Wizard
   Fax Wizard
   Table Wizard

the following error message appears:

   The wizard cannot use the active document. To run the wizard, choose

New

   from the File menu and select the <wizard name> wizard.

Some of the error messages listed below may also appear:

Agenda Wizard

If the template is based on the Agenda Wizard, after you click OK, the following error message appears in Word for Windows:
```
      The wizard cannot continue because an error has occurred (500).
```

Fax Wizard

If the template is based on the Fax Wizard, the following error message appears in Word for Windows and Word for Windows NT:
```
      The wizard cannot continue because an error has occurred (509).
```

Table Wizard

If the template is based on the Table Wizard, the following error message appears in Word for Windows:

      The wizard cannot use the active document. To insert a table with
      this wizard, choose Insert Table from the Table menu and push the
      Wizard button. To create a new document, choose New from the File
      menu and select Table Wizard.

CAUSE

These errors occur when the AutoNew and StartWizard macros are retained in the new template.

RESOLUTION

Method 1:

Delete the AutoNew and StartWizard macros from your new template. To do this, choose Macro from the Tools menu. Select the macro and choose the Delete button.

Method 2:

Create a document based on the selected Wizard. Save this document as a template. The AutoNew and StartWizard macros are not retained in the new template.

Additional query words: 7.0 wizard error wordbasic err 500 509 err msg 8.0 8.00

Keywords          : kbtemplate winword word97 
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: February 13, 1999