WD97: How to Print Envelopes with HP Deskjet 500 from NT 4.0

ID: Q170525

The information in this article applies to:

SUMMARY

The procedure for printing envelopes from Microsoft Word for Windows to a Hewlett Packard DeskJet 500 has changed between Microsoft Windows NT 3.51 or Windows 95 and Windows NT 4.0.

In Microsoft Windows NT 3.51, you can load the envelope into the printer before printing. However, if you do this in Windows NT 4.0, the printer ejects the envelope without printing. In Windows NT 4.0 the correct procedure is to load the envelope after sending the print command.

MORE INFORMATION

To print an envelope from Word to a Hewlett Packard Deskjet 500 printer in Windows NT 4.0, follow these steps.

Set the Printer Properties

1. Click the Start button, point to Settings, and then click Printers.

2. Right-click the Deskjet 500 icon, and click Properties on the shortcut 

   menu.
3. On the Device Settings tab, set the Envelope, Manual feed property 
   to Envelope #10 (the default value is Not Available), and then click OK.

Print the Envelope from Word

1. In Word, click Envelopes and Labels on the Tools menu.

2. On the Envelopes tab, click Options.

3. On the Envelope Options tab, click Size 10 in the Envelope Size list.

4. On the Printing Options tab, click Envelope, Manual Feed in the Feed 

   From list.
5. Under Feed Method, click the second icon from the left, (portrait, 
   centered). Click Face Down, and then click OK.
6. Remove all paper and envelopes from the printer. If the Ready light on 
   the printer is not lit, press the Status button on the printer.
7. In Word, click the Print button to print the envelope. After the printer 
   stops making noise and the Ready light is flashing, insert the envelope
   into the printer and then press the Envelope button on the printer to
   load it.
8. Press the Status button on the printer to begin printing the envelope.

The Deskjet 500 is manufactured by Hewlett Packard, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

REFERENCES

For additional information about printing envelopes to the HP Deskjet 500, please see the following articles in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q111836
   TITLE     : WD: Printing Envelopes from Word on the HP Deskjet 500C

   ARTICLE-ID: Q94122
   TITLE     : Deskjet Series Problem Summary and Troubleshooting Guide
Additional query words: 8.0 

Keywords          : kb3rdparty kbhw kbprint kbenvelope word97 
Version           : 97
Platform          : WINDOWS
Issue type        : kbhowto

Last Reviewed: December 19, 1998