WD97: Invalid Page Fault Pasting Object from PowerPoint 97

ID: Q170268

The information in this article applies to:

SYMPTOMS

When you select an object in Microsoft PowerPoint 97, copy the object, and then paste the object into Microsoft Word 97, you may receive the following error message: 

   This program has performed an illegal operation and will be shut down.
   If the problem persists, contact the program vendor.
Clicking the Details button shows either of the following: 

   WINWORD caused an invalid page fault in module WINWORD.EXE.

   -or-

   WINWORD caused an invalid page fault in module MSO97.DLL.
This problem only occurs under certain conditions. It is most likely to happen when you are pasting the object into an application that is not yet fully initialized after starting.

RESOLUTION

To correct this problem, install Microsoft Word 97 Service Release 1 (SR- 1).

STATUS

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. This problem was corrected in Microsoft Word 97 SR-1.

For additional information about SR-1, please see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q172475
   TITLE     : OFF97: How to Obtain and Install MS Office 97 SR-1

REFERENCES

For more information about inserting objects into Microsoft Word documents, click the Office Assistant, type "embedding objects," click Search, and then click one of the topics.

NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Word Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q120802
   TITLE     : Office: How to Add/Remove a Single Office
               Program or Component
Additional query words: SR1 release1 8.0 8.00 
Keywords          : kbinterop kbusage winword word97 
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbfix

Last Reviewed: December 18, 1998