WV: Starting Word Viewer Starts Word 97 Instead

• Microsoft Word Viewer 97-2000

SYMPTOMS

If you install Microsoft Word and Microsoft Word Viewer 97-2000 on the same computer, when you attempt to start Word Viewer, Word may be started instead.

CAUSE

This problem may occur when you do any of the following:

• Click WordView.exe from the WordView folder.



• Click Start on the Windows taskbar, point to Programs, and click Microsoft Word Viewer.



• Click a .doc file in Internet Explorer when Word is running.

RESOLUTION

To start Word Viewer 97-2000, use the following steps:

1. Make sure that Word is not running. Also, make sure that WordMail and Outlook are not running (they run Word in the background).



2. Start Word Viewer by clicking the Start button, pointing to Programs, and clicking Microsoft Word Viewer.

REFERENCES

For more information about Word Viewer 97-2000, please see the following Knowledge Base article:

Q165908 WV: How to Obtain Microsoft Word Viewers

Additional query words:

Keywords          : kbusage kbviewer word97 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: July 29, 1999