WD97: Word Hangs Inserting a DocProperty "Characters" Field into a Header or Footer

• Microsoft Word 97 for Windows

SYMPTOMS

When you insert a DocProperty "Characters" field into the header or footer of a document, Microsoft Word may stop responding, or you may notice the CPU usage is at or near 100 percent.

NOTE: Inserting a DocProperty "Characters" field into the body of a document does not cause Word to stop responding.

WORKAROUND

To work around this problem, use a NumChars field to insert the number of characters contained within the document into a header or footer.

For more information about the NumChars field, click the Office Assistant, type "NumChars field," click Search, and then click to view "Field codes: NumChars field."

NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Microsoft Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:

Q120802 Office: How to Add/Remove a Single Office Program or Component

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: ipf

Keywords          : kbdta word8 word97 
Version           : WINDOWS:97
Platform          : WINDOWS 
Issue type        : kbbug 

Last Reviewed: June 11, 1999