WD97:Address in Envelopes And Labels Blank or Shows Date or Text

ID: Q197198

The information in this article applies to:

SYMPTOMS

When your letter or document contains an address and you click Envelopes and Labels on the Tools menu, the proposed address on the Envelope or Label tab may be blank, or it may include a date or other text.

CAUSE

Word will not propose the correct address in the Envelopes or Labels tab for the following reasons.

Case 1: The Address Line Is Blank

This problem may occur for the following reasons:

Case 2: Word Proposes an Address That Includes Too Much Text

This problem occurs when any of the lines of the address include text that is separated from the address by tabs or if text or if the Date field (or if any other field) is immediately above or below the address.

This problem may occur when you do any of the following:

NOTE: <P> represents a paragraph mark or blank line.

Case 3: Word Proposes Only the First Line of the Address

This problem may occur when the paragraph that contains the address is formatted with Before or After Spacing.

WORKAROUND

To work around this problem, do one of the following:

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: merge

Keywords          : kbdta kbenvelope word97 kbmerge 
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbpending

Last Reviewed: January 30, 1999