PRB: "Error 7 - Out of Memory " When Loading Books Online

ID: Q223166


The information in this article applies to:


SYMPTOMS

The following error message appears when you attempt to load Books Online:

Error 7 - Out of Memory


CAUSE

Books Online is attempting to use an older version of one of the following files:

Control File Name Version Number
Windows Common Controls ActiveX Control DLL comctl32.ocx 5.0.37.14
Common Dialog ActiveX Control comdlg32.ocx 5.0.37.14
Microsoft OLE Property Support DLL olepro32.dll 5.0.4055.1



Older versions of these files may be installed by other software programs, such as the software included with IOMEGA Zip drives or Jaz drives. The correct versions of these files should be installed in your system directory.


RESOLUTION

Unregister these files using REGSVR32 with the /U option and then register the correct versions in your system directory.


MORE INFORMATION

To prevent ActiveX control conflicts such as this from occurring, remove all other copies of these files from directories other than the system directory. Your system directory should contain the latest versions of ActiveX controls. Register the versions in your system directory.


REFERENCES

For additional information about REGSVR32, please see the following article in the Microsoft Knowledge Base:

Q198038 INFO: Useful Tools for Package and Deployment Issues

Additional query words:


Keywords          : kbCmnCtrls kbVBp500 kbVS97 kbDevStudio kbGrpVB 
Version           : WINDOWS:5.0,97
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: March 30, 1999