PRB: "Unexpected Error; Quitting" Running VB on Windows 95/98

ID: Q189472

The information in this article applies to:

Microsoft Visual Basic Learning, Professional, and Enterprise Editions for Windows, versions 5.0, 6.0

SYMPTOMS

Trying to run Visual Basic results in the following error message:

Unexpected Error; Quitting

This error occurs after the Visual Basic splash screen appears.

CAUSE

Visual Basic cannot find one of the following two files needed to run:

MSO97RT.DLL
MRT7ENU.DLL

RESOLUTION

The two files listed above can be located on the Visual Basic installation CD in the \OS\System directory.

These two files need to be copied into one of the following directories in order to resolve the issue:

C:\Program Files\Common Files\Microsoft Shared\VBA

-or-

C:\Program Files\Common Files\MsApps\VBA

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

REFERENCES

For additional information, please see the following articles in the Microsoft Knowledge Base:

Q171813 : FIX: IPF in MSO97RT.DLL When Starting Visual Basic

Q170680 : XL7: MS Query Doesn't Work After Installing Visual Basic 5.0

Additional query words: kbDSupport kbdss kbVBp kbVBp500 kbSetup kbVBp600


Keywords          : 
Version           : 
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: May 20, 1999