Computer Hangs After 49.7 Days

ID: Q216641

The information in this article applies to:

SYMPTOMS

After 49.7 days of continuous operation, your Windows-based computer may stop responding (hang).


CAUSE

There is a problem with the timing algorithm in the Vtdapi.vxd file.


RESOLUTION

The English version of this fix for Windows 95 should have the following file attributes or later: 


   Date      Time      Version     Size     File name    Platform
   ----------------------------------------------------------------
   6/23/98   12:44pm   4.00.950    18,570   Vtdapi.vxd   Windows 95
The English version of this fix for Windows 98 should have the following file attributes or later: 

   Date      Time     Version     Size     File name    Platform
   -------------------------------------------------------------
   6/22/98   1:48pm   4.10.950    18,570   Vtdapi.vxd   Windows 98
The following files are available for download from the Microsoft Software Library:

For Windows 95:

Vtdapi95.exe

For Windows 98:

216641up.exe
Release Date: Jun-04-1999

For more information about downloading files from the Microsoft Software Library, please see the following article in the Microsoft Knowledge Base:
Q119591 How to Obtain Microsoft Support Files from Online Services


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.


MORE INFORMATION

For additional information about Windows 95 updates, please see the following article in the Microsoft Knowledge Base:

Q161020 Implementing Windows 95 Updates

Additional query words: 


Keywords          : win95 
Version           : WINDOWS:95
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: June 28, 1999