"MSN, The Microsoft Network" Icon Not Updated During Upgrade

ID: Q232081

The information in this article applies to:

Microsoft Windows 98 Second Edition

SYMPTOMS

After you upgrade your Microsoft Windows 95-based or Windows 98-based computer to Windows 98 Second Edition, the "MSN, The Microsoft Network" icon may not be updated. Also, when you click About MSN on the MSN Quick View menu, the version of MSN may not be 5.0.

CAUSE

This problem occurs due to problems in Windows 98 Second Edition.

RESOLUTION

To work around this problem, perform the steps listed in the following article in the Microsoft Knowledge Base:

NOTE: Microsoft does not recommend uninstalling and reinstalling MSN, The Microsoft Network to resolve this problem.

Q229234 How to Restore the "MSN, The Microsoft Network" Icon

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

The MSN version 5.0 icon has the letters "MSN" inside a slanted-red oval.

Additional query words: 5.00


Keywords          : kbui win98se 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: June 8, 1999