33.6 Modem Detected as 28.8

ID: Q165886

The information in this article applies to:

SYMPTOMS

High speed modems (faster than 28.8 Kbps) may be detected as 28.8 modems.


CAUSE

Windows may not contain any hardware information about newer, faster modems.


RESOLUTION

Consult the manufacturer's documentation regarding the Windows installation instructions. A disk may be provided by the manufacturer with your 33.6 or higher speed modem; this disk should contain the needed .inf file for a successful installation.

If no disk is provided, contact your hardware manufacturer for installation instructions. 


Keywords          : kbenv kbhw winpnp win95 wincomm win98 
Version           : 95
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: January 29, 1999