Cannot Suspend Computer with NetX or VLM Loaded

• Microsoft Windows 98

SYMPTOMS

When you try to suspend your computer (or place it in Standby mode), you may receive an error message similar to the following message:

Your computer can't go on standby because a device program won't allow it. Close all open programs, and then try again."

CAUSE

This behavior can occur if you install a real-mode Novell NetWare network client (such as NetX or VLM). These clients are continuously loaded in memory.

RESOLUTION

To resolve this issue, use either of the following methods:

• Use a 32-bit NetWare network client.



• Do not attempt to suspend your computer or place it in Standby mode.

Keywords          : kbenv kberrmsg kbnetwork win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: February 6, 1999