Cannot View Some Web Pages After Installing Windows Media Player

ID: Q193712

The information in this article applies to:

Microsoft Windows 98

SYMPTOMS

After you install Microsoft Windows Media Player 5.2, some Web pages may only partially load even though the Microsoft Internet Explorer logo located in the upper-right corner of the browser window continues to spin.

CAUSE

This behavior can occur if a Web page uses the <Hidden=true> Hypertext Markup Language (HTML) tag with embedded media files.

RESOLUTION

To resolve this behavior, obtain Windows Media Player 6.0 or later from the following Microsoft Web site:

http://www.microsoft.com/windows/mediaplayer

To work around this behavior, contact the Web page author (or the Web server administrator) and request that the <Hidden=true> HTML tag be removed.

Additional query words: hang hangs freeze freezes frozen lock locks up midi avi sound


Keywords          : kbtool win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: January 22, 1999