Clicking View Files in Disk Cleanup Tool Does Not Display Files

ID: Q188099

The information in this article applies to:

SYMPTOMS

When you click Downloaded Program Files in the Disk Cleanup tool and then click View Files, nothing may happen.


CAUSE

This behavior can occur if you are configuring the Disk Cleanup portion of the Maintenance Wizard tool.


RESOLUTION

To view files in the Windows\Downloaded Program Files folder using Disk Cleanup, use either of the following methods:

Method 1

  1. Click Start, point to Programs, point to Accessories, point to System Tools, and then click Disk Cleanup.


  2. In the Drives box, click the hard disk on which the Downloaded Program Files folder is located, and then click OK.


  3. On the Disk Cleanup tab, click Downloaded Program Files, and then click View Files.


Method 2

  1. In Windows Explorer or My Computer, right click the hard disk on which the Downloaded Program Files folder is located, and then click Properties.


  2. Click Disk Cleanup.


  3. On the Disk Cleanup tab, click Downloaded Program Files, and then click View Files.



STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 98.


MORE INFORMATION

If you configure Disk Cleanup using Maintenance Wizard and you click Temporary Internet Files or Recycle Bin and then click View Files, the files in the folders are displayed properly. 


Keywords          : kbtool win98 
Version           : WINDOWS:98
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: February 6, 1999