Computer Hangs After Upgrade to Windows 98 with EtherFast Card

ID: Q192844

The information in this article applies to:

SYMPTOMS

When you upgrade your computer to Windows 98, you may receive the following error messages:

Disk write error, unable to write to disk in drive C, data or files may be lost
-or-
An exception 0E has occurred @ 0028:C0035A67 in vxd ifsmgr (01)
After receiving these error messages, your computer stops responding (hangs).


CAUSE

This behavior can occur if you have a Linksys EtherFast 10/100 network adapter in your computer. The EtherFast network adapter can cause a resource conflict with Windows 98 PCI Steering.


RESOLUTION

To resolve this issue, modify the resources of the EtherFast network adapter so that it no longer conflicts with Windows 98 PCI Steering. To modify the resources of your EtherFast network adapter, consult the adapter's documentation or contact Linksys for more information.

To work around this issue, disable the EtherFast network adapter. To do so, use the following steps:

  1. Restart your computer. Press and hold down the CTRL key until you see the Windows 98 Startup menu.


  2. Choose Safe Mode from the Startup menu.


  3. Click Start, point to Settings, and then click Control Panel.


  4. Double-click System.


  5. Click the Device Manager tab, and then double-click the Network Adapters branch to expand it.


  6. Right-click the EtherFast adapter, and then click Properties.


  7. On the General tab, click the Disable In This Hardware Profile check box to select it.


  8. Click OK, and then click Close.


  9. Restart your computer.


NOTE: After you disable your network adapter, you cannot use any shared network programs, files, or printers. 


Keywords          : kbenv kberrmsg kbnetwork win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: January 29, 1999