Computer Hangs During Hardware Detection or on First Restart

ID: Q188415

The information in this article applies to:

SYMPTOMS

While you are installing Windows 98, your computer may stop responding (hang) during hardware detection or when your computer is restarted for the first time.


CAUSE

This behavior can occur if a 3Com Fast EtherLink XL PCI network adapter is installed in your computer.


RESOLUTION

To work around this behavior, follow these steps:

  1. Turn off your computer, and then turn it back on to continue Windows 98 Setup.


  2. Once Setup is completed, click Start, point to Settings, and then click Control Panel.


  3. Double-click System.


  4. Click the Device Manager tab, and then double-click the Network Adapters branch to expand it.


  5. Click "3Com Fast EtherLink XL PCI Ethernet Adapter," and then click Remove.


  6. Click Yes when you are prompted to restart your computer. Windows 98 should identify and install your network adapter. 



Keywords          : kbhw kbsetup win98 
Version           : WINDOWS:98
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: February 10, 1999