Computer Hangs When Putting Windows 98 Into Standby Mode

ID: Q188100


The information in this article applies to:


SYMPTOMS

When you attempt to put Windows 98 into Standby mode, your computer may stop responding (hang).


CAUSE

This behavior can occur if you install Novell Client32 version 2.2.0 or earlier in Windows 98.


RESOLUTION

To resolve this behavior, use either of the following methods:

Method 1

Use the System File Checker tool to extract an updated version of the Vmlid.nlm file from your original Windows 98 disks or CD-ROM to the Novell\Client32 folder. For information about how to extract Windows 98 files using System File Checker, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q129605
TITLE : How to Extract Original Compressed Windows Files

Method 2

Obtain the 952201.exe patch from Novell Technical Support or Novell's Web site.


MORE INFORMATION

Windows 98 includes the latest version of the Vmlid.nlm file. If you upgrade Windows 95 with Novell Client32 to Windows 98, the Vmlid.nlm file is updated. If you install Novell Client32 after Windows 98 is installed, the earlier version of the Vmlid.nlm file is used.

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: freeze freezes hangs lock locks up


Keywords          : kb3rdparty win98 winapm 
Version           : WINDOWS:98
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: February 6, 1999