DFS Support in Windows 98 Hangs the Client for Microsoft Networks

ID: Q235276

The information in this article applies to:

SYMPTOMS

When you try to connect your Windows 98-based computer to a Microsoft Windows NT-based server with Distributed File System (DFS) shares, the Windows 98 protect-mode redirector (Vedir.vxd) may stop responding. Also, network connectivity may be unavailable.


CAUSE

This problem can occur because an internal counter used by VRedir was decremented, causing Vredir.vxd to interpret that its connection resources were exhausted.


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp
The English version of this fix should have the following file attributes or later:

   Date      Time       Version      Size     File name     Platform
   -----------------------------------------------------------------
   6/03/99   6:55:58P   4.10.2149    165,461  Vredir.vxd    Win98

NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
Q154871 Determining If You Are Eligible for No-Charge Technical Support


STATUS

Microsoft has confirmed this to be a problem in Windows 98.

Additional query words: w98qfe 


Keywords          : kbnetwork kbui win98 win98se 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: July 1, 1999