Disk Defragmenter Causes General Protection Fault in User.exe

• Microsoft Windows 98
• Microsoft Windows 95

SYMPTOMS

When you try to run Disk Defragmenter from System Agent or Windows Task Scheduler, you may receive a general-protection (GP) fault in module User.exe.

CAUSE

This behavior can occur if the task information for Disk Defragmenter has become damaged.

RESOLUTION

To resolve this issue, delete the Disk Defragmenter task from System Agent or Task Scheduler and then create a new task. For information about how to do so, in Windows 98, click Start, click Help, click the Index tab, type task scheduler, and then double-click the Adding Tasks topic. In Windows 95, click Start, click Help, click the Index tab, type system agent, and then double-click the Scheduling Programs topic.

Additional query words: defrag

Keywords          : kbenv kberrmsg kbtool win95 win98 
Version           : WINDOWS:95
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: March 27, 1999