Err Msg: DTOLE Caused an Invalid Page Fault in Module...

ID: Q192969

The information in this article applies to:

Microsoft Windows 98
Microsoft Windows 95

SYMPTOMS

When you are running Windows 95 or Windows 98, you may receive any of the following error messages:

DTOLE caused an invalid page fault in module KERNEL32.DLL

-or-

PROCDB caused a General Protection Fault in module Kernel32.dll

CAUSE

This behavior can occur if you have installed the Hewlett-Packard PictureLink software that is included with the Hewlett-Packard OfficeJet drivers.

RESOLUTION

To resolve this issue, contact Hewlett-Packard for an update for this software.

To work around this issue, move the Hppicture.lnk file from the Startup folder. This eliminates the error message at startup, but you should still obtain the updated drivers.

Additional query words: hp dtole.exe


Keywords          : kb3rdparty kberrmsg win95 win98 
Version           : WINDOWS:95
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: May 25, 1999