Err Msg: Explorer Caused an Exception c0010000h in Module Msjava.dll

ID: Q232803


The information in this article applies to:


SYMPTOMS

After you uninstall Windows 98 Second Edition, you may receive the following error message when you try to visit the Microsoft Windows Update Web site:

Explorer caused an exception c0010000h in module Msjava.dll


CAUSE

This problem can occur if the Microsoft Java Virtual Machine (VM) is damaged.


RESOLUTION

To work around this problem, install a new copy of the Java VM from the following Microsoft Web site:

http://www.microsoft.com/java/


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:


Keywords          : kberrmsg win98 win98se 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: June 22, 1999