Err Msg: Solitaire Caused General Protection Fault in Module Sol.exe

ID: Q234430

The information in this article applies to:

SYMPTOMS

When you start Solitaire, you may receive the following error message:

Solitaire caused General Protection Fault in module Sol.exe


CAUSE

This behavior may be caused by an incompatibility between Solitaire and America Online Instant Messenger version 2.0.


RESOLUTION

To work around this issue, you may want to remove Instant Messenger from the StartUp folder. You cannot run Instant Messenger and Solitaire at the same time. To remove an item from the StartUp folder:

  1. Right-click Start, and then click Explore.


  2. Double-click the Programs folder, and then double-click the StartUp folder.


  3. In the right pane, right-click the shortcut you want to remove, and then click Delete.



STATUS

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.


MORE INFORMATION

This issue occurs whether you install Solitaire from the CD-ROM or the Web.

Additional query words: 


Keywords          : kb3rdparty kberrmsg gpf win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: June 15, 1999