Error Message: The Awfxcg32.dll File Is Linked to Missing Export Mapi32.dll

ID: Q221838

The information in this article applies to:

SYMPTOMS

When you double-click Inbox on the desktop, Windows Messaging may not start.

If Microsoft At Work Fax is installed, you may receive the following error message:

The AWFXCG32.dll file is linked to missing export MAPI32.DLL

A device attached to the system is not functioning.
When you double-click the Mail icon in Control Panel, nothing may happen.


CAUSE

This behavior can occur if Netscape Communicator version 4.5 or 4.6 is installed and Netscape Messenger is set to be used from Messaging API (MAPI) programs.


RESOLUTION

To resolve this behavior:

  1. In Netscape Communicator, click Preferences on the Edit menu.


  2. Click Mail & Newsgroups.


  3. Click to clear the Use Netscape Messenger from MAPI-based application check box.


  4. Click OK


  5. Quit Netscape Communicator.


  6. Start the Inbox.



This procedure does not change the default mail client, but the next time you start Messenger you are prompted to make Messenger the default mail client again. Click No, and also click to select the Do not perform this check in the future check box.


STATUS

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.


MORE INFORMATION

When the "Use Netscape Messenger from MAPI-based application" option is selected in Netscape Communicator, the Mapi.dll file is replaced with one dated 10/20/98 that is 67 KB in size and has a version number of 4,5,0,1. Other MAPI-based programs may not work correctly with this version of the file.

Additional query words: 


Keywords          : kb3rdparty kberrmsg win95 awfax w95exchange win98 
Version           : WINDOWS:95
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: July 28, 1999