Err Msg: This Software Does Not Support Windows 98 and...

ID: Q188865

The information in this article applies to:

Microsoft Windows 98

SYMPTOMS

When you attempt to install the Hewlett-Packard (HP) ScanJet 5100C scanner software, you may receive the following error message:

This software does not support Windows 98 and Windows NT. It requires Windows 95.

When you click Next, the HP ScanJet 5100C Setup program quits.

CAUSE

This behavior occurs because the HP ScanJet 5100C scanner software is not compatible with Windows 98.

RESOLUTION

To resolve this issue, contact Hewlett Packard to obtain an update to address this issue.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 98 sj


Keywords          : kb3rdparty kberrmsg kbhw win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: February 11, 1999