Err Msg: Unknown Caused a General Protection Fault in Module...

ID: Q188413

The information in this article applies to:

Microsoft Windows 98

SYMPTOMS

After you install Windows 98 on a Toshiba Infinia computer that uses a Universal Serial Bus (USB) In Touch module, you may receive the following error message:

(unknown) caused a General Protection Fault in module URM.EXE at 015F:00000055

CAUSE

This behavior can occur if the revision of the In Touch module is not compatible with the revision of the Toshiba Infinia. There are several revisions of the Toshiba Infinia and the USB In Touch module. If you use an In Touch module on a Toshiba Infinia model other than that for which it is designed, this error message can occur. This can occur when you repair or upgrade the In Touch module.

RESOLUTION

To work around this behavior, disconnect the In Touch module.

To resolve this behavior, contact Toshiba to inquire about a possible update to resolve this issue.

Additional query words: 98 gp fault gpf


Keywords          : kberrmsg kbhw win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: February 10, 1999