Error Message Printing Astound Sample File

ID: Q187328

The information in this article applies to:

Microsoft Windows 98
Microsoft Windows 95

SYMPTOMS

When you print one of the sample files included with Astound by Gold Disk, Inc., you may receive the following general protection (GP) fault error message:

<Program> caused a general protection fault in module <xxxxxx> at <address range>

CAUSE

This behavior can occur if you try to print the sample file using a Hewlett-Packard (HP) LaserJet 4-series (or later) printer driver, or if you are using an HP LaserJet III-series printer driver on an LPT printer port.

RESOLUTION

To work around this issue, try printing the sample file using an HP LaserJet III-series printer driver. Make sure that the printer is not connected to an LPT port.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: gpf


Keywords          : kb3rdparty kberrmsg win95 win98 
Version           : WINDOWS:95
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: February 5, 1999