Error Message: Cinmst32.dll File Cannot Start. Check the File to Determine the Problem.

ID: Q232730

The information in this article applies to:

SYMPTOMS

After you upgrade to Windows 98 Second Edition on a Dell Dimension XPS-D computer, you may receive the following error message:

Cinmst32.dll file cannot start. Check the file to determine the problem.


CAUSE

This issue can occur if a CineMaster DVD Decoder Playback Card or a Windows Driver Model (WDM) driver is installed.


RESOLUTION

To work around this issue, use the Microsoft DVD Player tool to play DVD movies. For information about how to use DVD Player, please see the following article in the Microsoft Knowledge Base:

Q188513 DVD Support in Windows 98
To resolve this issue, obtain a driver update from the computer's manufacturer that resolves this issue. For information about obtaining an update, please visit the following Dell Web site:
http://support.dell.com/filelib/
The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.


MORE INFORMATION

The driver for the CineMaster DVD Decoder Playback Card may have been replaced with a WDM driver. When you attempt to play a DVD movie using the CineMaster DVD Decoder Playback Card, the Cinmst32.dll file may not be recognized.

Additional query words: 


Keywords          : kb3rdparty kberrmsg win98se 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: June 16, 1999