Error Message: Error 676: The Line Is Busy. Try Again Later.

ID: Q187215

The information in this article applies to:

Microsoft Windows 98

SYMPTOMS

When you attempt to connect to your Internet service provider (ISP) to check for new e-mail and you receive a busy signal, Dial-Up Networking may not attempt to redial even though it is configured to do so, and you may receive the following error message:

Error 676: The line is busy. Try again later.

CAUSE

This problem can occur if you attempt to connect to your ISP using Microsoft Outlook Express, or by double-clicking the Dial-Up Networking connection to your ISP.

RESOLUTION

To work around this problem, use either of the following methods:

Method 1

Connect to your ISP using Microsoft Internet Explorer, and then check for new mail using Outlook Express.

Method 2

Click OK when you receive the error message, and then click Connect to attempt to connect again.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 98.


Keywords          : kbtool wintapi wincomm win98 
Version           : WINDOWS:98
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: February 4, 1999