Error Message: Error Creating Eyedog.ocx Control
ID: Q189589
|
The information in this article applies to:
SYMPTOMS
When you try to start the Windows Report Tool utility (Winrep.exe), you
may receive the following error message:
Error creating Eyedog.ocx control.
Also, when you run the Microsoft System Information tool (Msinfo32.exe)
and try to view entries under the Hardware Resources branch or the
Components branch, you may receive one of the following error messages:
- Cannot Display Information
The component which displays this information is not functioning
properly, or is not present on this machine.
- Cannot Display Information
The component which displays this information is not functioning or is
missing.
CAUSE
This behavior can occur if the Eyedog.ocx file, an ActiveX control, is not
working correctly. This can occur if there are problems with the following
files that this control uses:
- Riched32.dll
- Riched.dll
- Riched20.dll
RESOLUTION
To resolve this issue, install WordPad, or if it is already installed,
uninstall it, and then reinstall it. To do so, use the appropriate method:
WordPad Is Installed
- Click Start, point to Settings, click Control Panel, and then
double-click Add/Remove Programs.
- Click the Windows Setup tab, click Accessories (the word Accessories,
not the check box), and then click Details.
- Click the WordPad check box to clear it, click OK, click OK, and then
follow the instructions on the screen to finish uninstalling WordPad.
- Click Start, point to Settings, click Control Panel, and then
double-click Add/Remove Programs.
- Click the Windows Setup tab, click Accessories (the word Accessories,
not the check box), and then click Details.
- Click the WordPad check box to select it, click OK, click OK, and then
follow the instructions on the screen to finish installing WordPad.
WordPad Is Not Installed
- Click Start, point to Settings, click Control Panel, and then
double-click Add/Remove Programs.
- Click the Windows Setup tab, click Accessories (the word Accessories,
not the check box), and then click Details.
- Click the WordPad check box to select it, click OK, click OK, and then
follow the instructions on the screen to finish installing WordPad.
Additional query words:
98
Keywords : kbenv kberrmsg kbtool win98
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb
Last Reviewed: February 12, 1999