Error Message: Error: 18028 Unable to Open PROTMAN$

ID: Q208176

The information in this article applies to:

SYMPTOMS

After you upgrade from Microsoft Windows 3.1 with Microsoft LAN Manager 2.x to Windows 98, you may receive the following error message when you start your computer:

Error: 18028 Unable to open PROTMAN$.
After you receive the error message, Windows 98 starts normally.


CAUSE

Setup does not disable the LOAD TCPIP command in the Autoexec.bat file when you upgrade to Windows 98 from Windows 3.1 with LAN Manager 2.x.


RESOLUTION

Disable the LOAD TCPIP command in the Autoexec.bat file:

  1. Click Start, click Run, type sysedit, and then click OK.


  2. On the Window menu, click Autoexec.bat.


  3. Locate the LOAD TCPIP line in the Autoexec.bat file.


  4. Type REM and a space at the beginning of the line.


  5. On the File menu, click Exit.


  6. When you are prompted to save the changes, click Yes.


  7. Restart your computer.


Additional query words: 


Keywords          : kberrmsg kbsetup win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: April 1, 1999