Error Messages on Sony Laptop with SMC IR Ports

ID: Q205745


The information in this article applies to:


SYMPTOMS

When you run Windows on a Sony 700 series laptop which uses an SMC IRDA port, you may encounter any of the following issues:


CAUSE

These issues can occur if Device Manager does not use the same settings for the device that the BIOS uses.


RESOLUTION

To resolve this issue, contact Sony and inquire about a BIOS upgrade for your laptop computer.

To work around this issue, manually disable the SMC IR device using the following steps:

  1. Click Start, click Settings, and then click Control Panel.


  2. Double-click System, and then click the Device Manager tab.


  3. Click the plus symbol (+) that is left of the SMC IR port, and then double-click the SMC IR device.


  4. Click to select the Disable in this hardware profile check box, click OK, and then click Close.


  5. When you are prompted to restart the computer, click Yes.


The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 719 707 705


Keywords          : kb3rdparty kberrmsg kbhw winpnp win95 win98 
Version           : WINDOWS:95
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: August 12, 1999