Error Messages When Trying to Save System Information File

ID: Q192753

The information in this article applies to:

Microsoft Windows 98

SYMPTOMS

When you attempt to save your system information using the Microsoft System Information tool, you may receive the following error messages:

Microsoft Visual C++ Runtime Library Runtime Error! Program: FILES\COMMON FILES\MICROSOFT SHARED\MSINFO\MSINFO32.EXE Abnormal program termination

Msinfo32 This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.

If you click Details, you may see the following information:

Msinfo32 caused an invalid page fault in module MFC40.DLL at <address>.

CAUSE

This behavior can occur if there is not enough free space on the hard disk or partition to which you are attempting to save your system information.

RESOLUTION

To resolve this behavior, choose a location with more free space or increase the amount of free space on the hard disk or partition.


Keywords          : kberrmsg kbtool win98 
Version           : WINDOWS:98
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: January 28, 1999