Hard Disks Missing After Resuming from Suspend Mode

ID: Q190368

The information in this article applies to:

Microsoft Windows versions 95, 98

SYMPTOMS

After you resume your Toshiba laptop computer from Suspend mode, hard disks attached to the AMD small computer system interface (SCSI) controller may be missing in My Computer and Windows Explorer.

CAUSE

This behavior can occur if you suspend and resume your computer while it is in its docking station. The Advanced Power Management (APM) BIOS used by Toshiba laptop computers does support suspending and resuming while the computer is docked.

RESOLUTION

To prevent this behavior from occurring, obtain the TAP utility from Toshiba's Web site. The TAP utility prevents the computer from going into Suspend mode while it is docked.

Additional query words: deskstation notebook


Keywords          : kbui win95 win98 winapm 
Version           : WINDOWS:95,98
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: February 12, 1999