HP Fastmodem May Not Function with Windows 98

• Microsoft Windows 98

SYMPTOMS

You may experience any of the following symptoms:

• Your Hewlett-Packard (HP) Fastmodem does not function after you upgrade your HP Brio or other computer from Microsoft Windows 95 to Windows 98.



• Plug and Play detects the Fastmodem, but does not install a driver.

CAUSE

This behavior may occur after you upgrade an HP Brio or other computer with an HP Fastmodem installed to Windows 98. Windows 98 does not include drivers for this modem.

RESOLUTION

To work around this issue, download and install the most current drivers for this modem.

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

Additional query words:

Keywords          : kb3rdparty kbhw win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: May 6, 1999