MSN Shortcuts Remain After Uninstalling Windows 98 Second Edition

ID: Q231882

The information in this article applies to:

SYMPTOMS

After you uninstall Windows 98 Second Edition to restore the original version of Microsoft Windows 98, the "MSN, The Microsoft Network" version 5.0 Quick View tool may remain on the right side of the taskbar, and MSN version 5.0 shortcuts may remain on the Start menu. Also, these shortcuts no longer function.


RESOLUTION

To work around this problem, manually remove the MSN shortcuts and the MSN Quick View tool:

  1. Click Start, right-click MSN Internet Access, and then click Delete.


  2. Click Start, point to Programs, right-click MSN Internet Access, and then click Delete.


  3. Click Start, point to Programs, click StartUp, right-click MSN Quick View shortcut, and then click Delete.


  4. Restart your computer.



STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: 2000 


Keywords          : kbtool kbui win98se 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: June 8, 1999