Not Prompted to Disconnect from the Internet with Prodigy

ID: Q193795

The information in this article applies to:

SYMPTOMS

If you connect to the Internet and then quit your Internet browser program, you may not be prompted to disconnect from the Internet.


CAUSE

This behavior can occur if Prodigy is your Internet service provider (ISP), and you are not using the Prodigy software to establish your Internet connection.


RESOLUTION

To resolve this issue, use the Prodigy software to establish your connection to the Internet. For information about how to do so, contact Prodigy or view the documentation included with the Prodigy software.

To work around this issue, manually disconnect from the Internet after you quit your Internet browser program. To do so, right-click the modem icon on the taskbar, and then click Disconnect.


MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 98 


Keywords          : kb3rdparty kbui win95 win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: January 29, 1999