Problems with User Profiles and My Documents Folder

• Microsoft Windows 98

SYMPTOMS

When you are using user profiles, you may experience any of the following symptoms:

• When you open the My Documents folder on the desktop or on the Documents menu, you cannot see documents from other users.



• When you click Start and then point to Documents, the My Documents folder does not appear on the Documents menu.



• When you double-click the My Documents folder on the desktop, nothing happens.

CAUSE

These behaviors can occur for any of the following reasons:

• The My Documents folder is not properly copied to the C:\Windows\Profiles\<Username> folder when user profiles are enabled.



• The My Documents folder has been moved or deleted.

RESOLUTION

To resolve this issue, follow these steps:

1. Right-click the My Documents folder on the desktop, and then click Properties.



2. In the Target box, type
   

   C:\Windows\Profiles\<Username>\My Documents

   
   where <Username> is the user name of the currently logged on user.



3. Click OK.



4. Log off Windows, and then log back on to Windows as a different user.



5. Repeat steps 1-4 for each user who uses the computer.

MORE INFORMATION

You must copy the C:\My Documents folder as described above. Creating a new folder does not work.

If you delete the C:\My Documents folder, you can create a new one by following these steps:

1. Log on as a new user.



2. Right-click the My Documents folder.



3. Click Find Target.



4. Click Apply.



5. When Windows prompts you to create a new C:\My Documents folder, click Yes.

Keywords          : kbenv kbui win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: January 30, 1999